Terms & Conditions

1. Acceptance of Terms

By accessing or using DRM Intel (“DRM”, “we”, “our”, “Service”), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you are using DRM on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Eligibility & Account Responsibilities

• You must provide accurate and complete registration information.
• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify us immediately if you detect any unauthorized access.
• We may suspend or terminate access if misuse, security risk, or non-payment is detected.

3. Subscription Plans, Payments & Billing

DRM Intel offers free, monthly, and annual subscription plans. All paid plans are billed through Razorpay, a secure PCI-DSS compliant payment gateway.

• All charges are billed in advance based on the plan selected.
• Payment details (cards, UPI, net banking) are handled solely by Razorpay—DRM does not store payment credentials.
• Invoices and payment confirmations will be sent to your registered email.
• Fees are non-refundable except where legally required or explicitly stated in your plan.
• Late or failed payments may result in temporary suspension of service.

4. Acceptable Use Policy

You agree not to:

• Use the Service for unlawful, fraudulent, or abusive purposes.
• Interfere with system integrity, security, or performance.
• Attempt to reverse-engineer or copy DRM software modules.
• Upload harmful code, scripts, or content that violates rights of others.

5. Customer Data

“Customer Data” refers to all data, files, test cases, defects, release entries, and information submitted or uploaded by your team within DRM Intel.

• You retain full ownership of Customer Data.
• We process Customer Data only to operate, maintain, and improve the Service.
• We never sell, rent, or trade Customer Data.
• All data is protected as described in our Privacy Policy.

6. Confidentiality

Both parties may have access to confidential information. Each party agrees to protect such information with reasonable security measures and use it solely for delivering or using the Service.

7. Intellectual Property

DRM Intel, including all software, UI components, documentation, and branding, is the exclusive property of Webtonic Technologies. No rights are granted except those explicitly provided for using the Service.

8. Third-Party Services

DRM may integrate with third-party tools such as GitHub, GitLab, Jira, Azure DevOps, Slack, Razorpay, and others. Their usage is governed by their respective policies and DRM is not responsible for third-party failures or data issues occurring outside our platform.

9. Warranty Disclaimer

The Service is provided on an “as-is” and “as-available” basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, DRM Intel and Webtonic Technologies shall not be liable for indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the amount paid by you in the last twelve (12) months prior to the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold DRM Intel harmless from any claims arising out of your misuse of the platform, violation of these Terms, or infringement of any rights of third parties.

12. Termination

• You may stop using DRM at any time.
• We may suspend or terminate access for violation of Terms, non-payment, or legal requirements.
• Upon termination, access to your account and data may be restricted after a retention window.

13. Refund Policy

Refunds may be issued only in cases of duplicate payment, technical billing errors, or where required by Indian law. Since DRM is a SaaS service, partial-period or usage-based refunds are generally not provided.

14. Cancellation Policy

You may cancel your paid subscription at any time from within the DRM Intel application or by writing to us at billing@drmintel.com.

• Upon cancellation, your plan will remain active until the end of the current billing period, after which it will not renew.
• No refunds are provided for the remaining days in an active billing cycle, except where required by applicable law.
• We reserve the right to cancel or downgrade your subscription in cases of misuse, non-payment, or legal/ compliance issues.
• Post-cancellation, your access to certain features or data may be limited. We may retain data for a reasonable period for backup, audit, and legal purposes as described in our Privacy Policy.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India. All disputes will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

16. Changes to Terms

We may update these Terms periodically. A revised “Last Updated” date will appear at the top of this page. Continued use of the Service implies acceptance of updated Terms.

17. Contact Information

For any questions, compliance requests, or legal concerns, contact us at:
Email: legal@drmintel.com
Website: https://drmintel.com
Company: Webtonic Technologies