1. Introduction
DRM Intel (“DRM”, “we”, “our”, “us”) is a software platform developed by
Webtonic Technologies for Defect, Release, and Test Management.
We are committed to protecting your privacy and ensuring transparency in how we
collect, use, store, and safeguard your information when you visit
https://drmintel.com or use any of our services.
2. Information We Collect
We collect information in the following ways:
- Personal Information: Name, email, phone number, company name, and other details entered during sign-up, demo requests, or contact form submissions.
- Account & Usage Data: Information related to how you use the DRM platform — modules used, actions performed, preferences, and event logs.
- Payment Information: For paid plans, payments are securely processed via Razorpay. DRM does not store card or banking information.
- Technical Information: IP address, device type, browser type, operating system, and analytics data.
- Cookies: Essential cookies for authentication, session management, and analytics.
3. How We Use Your Information
- To create and manage user accounts on the DRM platform.
- To process subscription payments securely through Razorpay.
- To provide customer support and respond to demo or inquiry requests.
- To improve product performance, analytics, and security.
- To send service updates, feature announcements, or security notifications.
- To prevent unauthorized access, fraud, or misuse.
4. Payment Processing
We use Razorpay as our secure payment gateway partner.
Razorpay may collect certain information required for processing payments such as
name, email, phone number, transaction details, and billing information.
All payment transactions are encrypted and processed through
Razorpay’s PCI-DSS compliant systems.
DRM Intel does not store or have access to your credit card,
debit card, UPI, or banking credentials.
5. Data Sharing & Third Parties
We do not sell or rent your data. We may share information only with:
- Service Providers: Razorpay, email service providers, hosting partners, cloud storage partners.
- Analytics Tools: Google Analytics, Hotjar (if enabled) for usage tracking.
- Compliance & Legal Authorities: Only when legally required.
6. Data Storage & Security
We use industry-standard security practices including:
- Encryption of data in transit (HTTPS/SSL)
- Regular security audits
- Role-based access control
- Secure, isolated multi-tenant architecture
We take all reasonable measures to prevent unauthorized access, data breaches, and misuse.
7. Cookies Policy
We use cookies for:
- Session management and login authentication
- Product performance analytics
- User preference tracking
You may disable cookies from your browser settings, but some features may not work properly.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction, update, or deletion
- Withdraw consent for marketing communications
- Request data portability where applicable
You can submit any data-related request by emailing
privacy@drmintel.com.
9. Data Retention
We retain your data only as long as needed for business, security,
and legal purposes. You may request deletion of your account at any time.
10. Children’s Privacy
DRM Intel is not intended for children under 16.
We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page along
with the “Last Updated” date.
12. Contact Information
For any privacy-related queries, you can reach us at:
Email: privacy@drmintel.com
Website: https://drmintel.com
Company: Webtonic Technologies